SmartelMoney Contact Form

Let's Talk!

Thank you for your interest. Please fill out and submit this form.

Complete the form


Smartel Money will only use this information to address the issue/ to respond to enquiry stated above.

Office Address

1st Floor, Speedy Complex | Main North 1 Rd, Opposite Traffic Circle | Maseru, Lesotho.

Call us at: +266 2232 2062

If you prefer to begin the registration process over the phone, sales representatives are available:

Mon - Thurs: 9am - 5pm
Fri: 9am - 4pm
Sat & Sun: 9am - 1pm

General queries:
Support queries:

Terms of use

These are the terms and conditions ("Conditions of Use") upon which the user may use our Mobile Money Services (hereinafter, "the Services"). The user must read them carefully before deciding to register for the Services. By signing the registration form attached to these Conditions of Use, he agrees that we should register him as a user and that he has received, read, fully understood and accepts these Conditions of Use. Please note that these Conditions of Use together with his registration form constitute a binding agreement between the user and us. If the user does not accept these Conditions of Use, he must not proceed to register for and/or use the Services.

The user may not open more than one account with us.

The user will pay fees when the user performs transactions. Applicable fees can be obtained from authorized agents, by calling the Customer Call Centre or using our online ticket system, visiting the nearest Smartel Money Centre or from our website at under the Mobile Money section which can be accessed from the home page.